Privacy Policy
Effective Date:
July 25, 2025
Company:
Orchid Construction
Location:
Mississauga, Ontario, Canada
Website:
http://orchidconstructionltd.com/
At Orchid Construction, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, SMS programs, and other services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Request a quote or schedule a service; Subscribe to our SMS program; Contact us via our website, phone, or email; Participate in a promotion or customer feedback survey.
This may include:
Name; Phone number; Email address; Address; Service preferences
We may also collect limited technical data through cookies or web analytics tools, such as browser type, device type, and IP address, to improve our website’s functionality.
2. How We Use Your Information
We use your information to:
Provide you with landscaping services; Respond to customer inquiries; Send appointment reminders, service updates, and promotional messages (if you’ve opted in)Improve our services and customer experience; Process payments and manage invoices.
3. SMS Communications and Consent
If you opt into our SMS messaging program:
You will receive text messages related to our services, appointments, and limited promotions. You may opt out at any time by texting "STOP" You may text "HELP" to receive assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. Access to your personal information is limited to personnel who require it for legitimate business purposes.
5. Your Privacy Rights
You have the right to:
Request access to your personal information; Correct inaccurate information;
Withdraw your consent to marketing communications;
Delete your data (subject to legal and operational limitations)
To exercise your privacy rights, please contact us at:
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[email protected]
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please check back periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, you can contact us at:
Orchid Construction
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